Discover Appoint Help Features
Experience Appoint Help's Feature-Rich solution, where real humans and advanced features combine to elevate your customer support experience to new heights.
Round-the-Clock Assistance
24/7 Chat Support
Enjoy round-the-clock availability of skilled chat agents, ensuring your customers receive prompt assistance at any time, day or night.
- 365 days a year
- Even in Holidays
Tailored Widget Design
Widget Customization
Craft a chat experience that reflects your brand's unique identity. Tailor the design, colors, and placement to create a easy and engaging interaction for your website visitors.
- Match your brand
- Personalized Widget
Data-Driven Insights
Statistics & Analytics
Gain valuable insights into your customer support operations with our advanced Statistics & Analytics tools. Measure performance, track key metrics, and make data-driven decisions to raise customer satisfaction..
- Weekly statistics
- Survey reports
All Features
Explore the full range of capabilities
offered by Appoint Help.
Tailor chat to match your brand identity, expand your reach by offering support in multiple languages, gain insights for data-driven decision-making and much much more...
Canned Responses
Quickly send pre-written responses to common queries for efficiency.
Statistics & Analytics
Access data-driven insights to improve customer interactions.
Surveys
Gather feedback and insights from customers to enhance service.
Multilingual Support
Communicate with customers in their preferred language.
Chat Transcripts
Keep records of all chat interactions for reference.
Print & Email Transcripts
Save or share chat transcripts for future use.
File Uploads
Exchange files and documents seamlessly within chats.
Custom Forms
Create and collect information using customizable forms.
Chat Invitations
Proactively engage visitors with chat invitations.
Online User Tracking
Monitor visitors in real-time to enhance engagement.
GEO Detection
Identify visitor locations for tailored assistance.
Chat Transferring
Effortlessly transfer chats to appropriate agents.
Personalized Agent Tone
Set the tone and style of agent responses, allowing for personalized interactions.
Screen Sharing
Share screens for interactive troubleshooting.
User & Area Blocking
Manage user access and block unwanted areas.
Knowledge Base
Access a repository of information for quick answers.
Departments
Organize teams for specialized customer support.
Multiple Website Support
Manage chats from various websites in one place.
Chatbot
Integrate AI-powered chatbots for automated assistance.
Dedicated Agents
Experience a dedicated level of support by assigning agents to your business.
Dedicated Account Manager
Benefit from our customer service by receiving personalized account support.
API Access
Integrate and customize the service using our API.
Link Redirecting
Redirect users to a product page if they are having issues finding it.
AI Integration
Harness artificial intelligence to provide instant and accurate responses.
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